Shipping address & Billing address

Credit card payment:
Your order will only be processed if your credit statement billing address is same as your shipping address. We have perceived these precautions for the safety of our customers and us. Due to recent fraudulent credit card charges we only ship to the correct billing address for credit card payments.

Check or Money order payment:
Your order will be processed as soon as the check is cleared or when we receive the money order. We will ship to any shipping address if the payment is made by check or money order.

Shipping and Delivery time
The only shipping option selectable while ordering via our online shopping cart is UPS. For other shipping methods or options please e-mail us . Please allow total delivery time of 2-7 business days for UPS Ground. We will provide you with a tracking number to track your package.

Manufacturer's Warranty
In the event that a product needs to be returned to a manufacturer for service or warranty work, the customer is responsible for all shipping arrangements. Please refer to manufacturer policies regarding the procedure and cost of shipping returns; please contact them for details.

Pictures and Descriptions
eStoreOffer.com does not guarantee descriptions to be completely accurate and denies all liability. Typos can happen and we apologize if there is a misrepresentation. All prices, descriptions, and pictures can change without further notice

Return Policy and Terms

• eStoreOffer.com offers a 10 Days Return Policy for defective items from the date of arrival (DOA) at your location.
• Any item lost in the mail will not be responsible by eStoreOffer.com
• We will not be responsible for any product that becomes defective beyond the 14 days of receipt. The customer will have to contact the manufacturer for further assistance.
• All return items MUST be brand new, factory sealed, unused, and untouched.
• All returned items for refund are subject to a minimum 25% restocking fee.
• Customers are responsible for return shipping charges.  This also applies to defective items.
• All returns, for any reason, must be packaged with instruction booklets and all other supplied accessories when it was first delivered to you.
• Before you return your items, you must contact us and receive a Return Merchandise Authorization Number (RMA). Any returns sent without an RMA number will not be accepted by eStoreOffer.com. You, the customer, assume all responsibility for the package until it arrives at our office.
• Please include the following information when returning an item:
• 1) Your RMA number on your invoice (Do not write on the items box.  If so, the package will not be accepted even if it is not defective).
• 2) A copy of your original invoice with the RMA number (inside the shipping box).
• 3) A note stating the problem if you would like the return for replacement or exchange.

Manufacturer's warranties are processed by the manufacturer. For warranty questions, inquiries, or repairs, please contact the manufacturer.

Note: Some GSM phones may not contain instruction books in English or any particular language. You may download manuals from respective manufacturer's websites or order directly from manufacturers or service providers.

Customer is responsible to confirm the compatibility of the purchased item with their service provider.  PLEASDE NOTE: Cingular is using 850MHZ in some regions of United States which is not supported by some Tri-Band phones.

Customer is responsible to set up the phone and the phone's functions including but not limited to the web browser.

This policy may be modified or changed without any further notice.